Family-owned · Palm Beach County
If your plumbing is sick, call Dr. Rooter Plumbing
Family-owned, state-certified plumbers serving homes and businesses across Palm Beach County.
What's wrong with my plumbing?
Pick what you're seeing. We'll tell you how urgent it is, what to do right now and how we fix it.
Water leaking or flooding
Do this now
- Close your main water shut-off. It's usually where the water line enters the house, in the garage, or by the meter near the street.
- If water is near outlets, cords or appliances, switch that circuit off at the breaker and stay out of the water.
- Move valuables, soak up what you can and take photos for insurance.
- Call us. Emergency calls are answered 24 hours a day.
What's usually behind it
A burst or cracked supply line, a failed water heater tank, a loose fitting under a sink, or a split washing machine hose.
What we'll do
We stop the leak, find the source and give you repair options and the price before we start.
Sewage backing up
Do this now
- Stop using water everywhere in the house: no flushing, showers, laundry or dishwasher.
- Keep children and pets away, and don't touch the water without gloves.
- Don't pour chemical drain cleaner in. It won't clear a main line and can splash back.
What's usually behind it
Usually a blockage in the main sewer line from roots, grease, wipes or a sagging pipe. On septic, the tank or lift pump may be the cause.
What we'll do
We clear the main line and tell you what caused it, so it doesn't happen again.
No hot water
Do this now
- Electric heater: check its breaker in your panel. Gas heater: check whether the pilot light is out, and relight it only if the label says it's safe to.
- If you smell gas, leave the house and call your gas company or 911 from outside.
- If water is pooling around the tank, close the cold water valve on top and turn off its power or gas.
What's usually behind it
A failed heating element or thermostat, a pilot or igniter problem, or a tank at the end of its life. Many tanks last around 8 to 12 years.
What we'll do
We repair or replace tank and tankless heaters and give you both options with prices.
Slow or clogged drain
Do this now
- Stop running water into that drain until it's cleared.
- A plunger is fine for one sink, tub or toilet. Skip chemical drain cleaners; they can damage pipes.
- Several drains slow at once, or a toilet gurgles when the tub drains? That points to the main line. Call us sooner.
What's usually behind it
Hair and soap in bathroom drains, grease and food in kitchen lines, or roots and buildup in older pipes.
What we'll do
We clear the clog and check whether it's a one-off or a sign of a bigger line problem.
Sewer smell in the house
Do this now
- Run water for a minute in any sink, tub or floor drain you rarely use. A dry drain trap lets sewer gas in.
- Check around the base of each toilet for rocking or moisture.
- If it smells like rotten eggs and you have gas appliances, leave and call your gas company. Natural gas has that smell added on purpose.
What's usually behind it
A dried-out drain trap, a failed toilet wax seal, a blocked vent, or a cracked drain line.
What we'll do
We track down the source and seal or repair it.
Water bill suddenly jumped
Do this now
- Turn off every faucet and appliance, then look at your water meter. If the dial still moves, water is leaking somewhere.
- Put a few drops of food coloring in each toilet tank. Color in the bowl within 15 minutes, without flushing, means that toilet leaks.
- Walk your yard and irrigation for broken heads or spots that stay wet.
What's usually behind it
A running toilet, a hidden leak under the slab or in a wall, or a leaking irrigation or outdoor line.
What we'll do
We find hidden leaks and fix them without opening up more than we have to.
Toilet running or overflowing
Do this now
- Overflowing? Turn the valve behind the toilet clockwise to shut off its water.
- Running nonstop? Lift the tank lid and press the flapper down to stop it for now.
- Don't keep flushing a clogged toilet.
What's usually behind it
A worn flapper or fill valve, or a clog in the toilet or the line past it.
What we'll do
We repair the parts or replace the toilet, and clear the line if needed.
Low water pressure
Do this now
- Check whether it's one faucet or the whole house. One faucet is often a clogged aerator you can unscrew and rinse.
- Ask a neighbor or your water utility in case there's work in the area.
- Whole house in an older home with galvanized steel pipes? The pipes may be closing up inside.
What's usually behind it
A clogged aerator, a failing pressure regulator, corroded galvanized pipes, or a hidden leak.
What we'll do
We test the pressure, find the cause and quote the fix, from a new regulator to a repipe.
Backflow test notice
Do this now
- Check the deadline on your letter.
- Find the backflow device. It's usually near the water meter or where your irrigation line starts.
- Send us a request with the letter handy.
What's usually behind it
Water utilities require backflow preventers to be tested every year to protect the public water supply.
What we'll do
We test the device, repair or replace it if it fails, and file the results with your utility for you.
We're more than plumbers, we're your neighbors. At Dr. Rooter Plumbing we know how stressful plumbing problems can be. That's why our team is always ready.
Dr. Rooter Plumbing is built on a foundation of faith, integrity and honesty. Our licensed plumbers solve every problem, from minor leaks to full new-construction builds, with precision, honesty and care, and we treat every customer like family.
- 24/7
- Emergency support
- 4.7
- Google rating from 32 reviews
- 3
- Residential, commercial & new construction
- 100%
- Family owned & operated
Every plumbing problem, treated.
From a dripping faucet to a full commercial build, our licensed team handles it all.
From diagnosis to cured, in three steps
Call or book online
Talk to a real person, day or night. Tell us the symptoms and we'll dispatch a licensed plumber.
Will anyone pick up? Emergency calls are answered 24 hours a day.
Honest diagnosis & price
We find the root cause, explain your options in plain English and give you the price before work starts.
Will the bill surprise me? No. You approve the price first.
Fixed right, cleaned up
We do the job to code, test everything and leave your home or business clean.
Will they leave a mess? No. Our customers mention the shoe covers and the clean-up.
What our neighbors are saying
Real reviews from homeowners and businesses on our Google listings.
“Great expert service. Called at 8:30 ... here at 11:30 ... Great honest service.”
“Michael and Rayon were amazing and helpful. I will definitely continue to use Dr. Rooter!”
“This company cared about my plumbing issues and me as a person. I have a very old house with old plumbing. Every step was informing, patient and affordable.”
“I love the fact that they cover their shoes when entering my house. I love it when Michael shows up. He answers all my questions.”
“This is the second time I've used dr rooter. ... This time the water heater was done and they replaced it. Michael is a great tech!”
“Whenever I have plumbing issues I call Aaron first!! The men are always polite considerate and very respectful of your home.”
“Aaron knew the leak was in the ceiling and fixed it. He cut the drywall ceiling & wall & was very clean working & clean up.”
“Aaron promptly returned my call, and dispatched Tony and Pedro to troubleshoot our issue. Friendly and knowledgeable, appreciate the wonderful service.”
“Daedron was a pleasure to work with. He was quick and took care of my problem perfectly.”
“Excellent service from a family owned and operated business! Always on time, professional and capable of fixing all of our plumbing issues.”
“They quickly identified the issue with the toilet and fixed it on the spot. They also unclogged the shower efficiently, and now everything is working perfectly.”
“We asked Rico to snake out shower as the water was draining slow. Not only did he fix that with ease, he gave us tips on how to prevent future clogs.”
“They went above and beyond. Came out quickly when I needed them and were both very sweet and professional.”
“They have fixed leaks and other issues in one visit and explain to you what is wrong in a way you can understand. They are also honest and affordable.”
“Technicians are always pleasant and knowledgeable. We use them for many projects.”
Quoted as written from Google. Names shortened to first name and last initial.
Questions? The doctor is in.
Can't find what you need? Call (561) 628-1953 and talk to a real person, day or night.
Do you offer 24-hour emergency plumbing?
Yes. We offer 24/7 emergency service for burst pipes, major leaks, sewer backups and severe clogs. Call (561) 628-1953 any time, day or night.
Are you licensed?
Yes. Dr. Rooter Plumbing is a state-certified plumbing contractor, license #CFC 1428134.
What areas do you serve?
We're based in Palm Beach County, with our shop in Riviera Beach, and serve homes and businesses across the county, including West Palm Beach, Palm Beach, Palm Beach Gardens, Jupiter, Wellington, Boynton Beach, Delray Beach and Boca Raton.
Do you handle commercial and new construction projects?
Yes. We plumb new construction from underground and rough-in through final trim, and we provide installation, maintenance and repair for commercial properties.
Where we work
Based in Palm Beach County, with our shop in Riviera Beach, and serving West Palm Beach, Palm Beach, Palm Beach Gardens, North Palm Beach, Jupiter, Juno Beach, Riviera Beach, Royal Palm Beach, Wellington, Greenacres, Lake Worth Beach, Lantana, Boynton Beach, Delray Beach, Boca Raton, Loxahatchee.